Privacy policy

At SSBR Global Trade, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and delete personal information when you visit our website or contact us through our online forms.

1. Information We Collect When you voluntarily submit an enquiry or contact form, we may collect information such as your name, company name, email address, phone number, country, product requirements, enquiry details, and any other information you choose to provide. We encourage you not to submit personal information that is unnecessary for your business enquiry.

2. How We Collect Information We primarily collect personal information when you: - Submit a contact or enquiry form - Request information about our products - Contact us regarding sourcing, pricing, exports, or business opportunities - Communicate with us through the contact details provided on our website

3. How We Use Your Information We use the information provided to us to: - Respond to your enquiries and requests - Provide product, pricing, sourcing, and export-related information - Understand your product and business requirements - Communicate regarding potential or existing business relationships - Maintain appropriate business and enquiry records - Comply with applicable legal and regulatory requirements We process personal information only for legitimate business purposes and applicable lawful purposes.

4. Cookies SSBR Global Trade does not currently use cookies to collect personal information or track visitors for advertising or profiling purposes. If our use of cookies or similar technologies changes in the future, this Privacy Policy will be updated accordingly.

Our hosting/platform may uses essential cookies to enable analytics, or similar technologies which are beyond our control.

5. Sharing of Personal Information We do not sell or rent personal information. Information may be shared with service providers or business partners only where reasonably necessary to operate our website, respond to an enquiry, provide requested services, complete business transactions, or comply with applicable legal requirements. Where third parties process personal information on our behalf, we expect appropriate confidentiality and security measures to be maintained.

6. Data Retention Personal information collected through website enquiries will generally be retained for up to one year from the date of collection and then securely deleted or anonymized, unless it is required for an ongoing business relationship, contractual requirement, legal obligation, dispute, or other legitimate requirement. If an enquiry becomes an actual customer transaction, we may need to retain invoices, contracts, shipping documentation, tax records, or other records for longer periods under applicable laws.

7. Data Security We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

8. Your Privacy Rights Subject to applicable law, individuals may contact us to request access to information about their personal data, correction or updating of inaccurate information, erasure where applicable, withdrawal of consent where processing is based on consent, or resolution of privacy-related grievances. The DPDP Act specifically provides for access, correction/erasure, and grievance redressal rights. India Code

9. International Enquiries As an international trading business, we may receive enquiries from customers and business partners located outside India. Personal information will be handled only for the purposes described in this Privacy Policy and in accordance with applicable requirements.

10. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements. The latest version will be published on this page with the updated date.

11. Contact Us For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact: SSBR Global Trade Madhapur, Hyderabad, Telangana, India Email: [email protected] Website: www.ssbrglobaltrade.com